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Policy
 

Stussy direct would like to thank you for your support and wants you to know that your privacy is very important to us.  This privacy policy is provided to explain how information is collected on our website and how that information is handled once it has been collected.  Please note that this privacy policy may change at any time.  While using the Stussydirect.com website you accept the terms and conditions described in this privacy policy.  For the latest changes to our privacy policy, click the privacy link on our website at any time.

Stussy Direct Registration
Personal information is gathered by Stussy direct during the order check out process.  During the check out process, your name, address, e-mail address, telephone number, fax number and credit card information are collected.  Your account user name and password are collected at this time as well.  Please note that your user name is your email address and you may create your own unique password.
If you forget your password you can request to have your password emailed to your email address.  For security reasons, Stussy direct does not store sensitive credit card information on our servers.
To view your account history, click My Account at any time to view your Stussy direct order history and track the status of your orders placed online.  In order to view the information in the My Account section of the site you must first log in using your username and password.  Remember your user name is your email address.

Updating Personal Information
Log on to www.stussydirect.com and click My Account to update your personal information online.  If you have lost or do not remember your password, then please send an email from the email account/address you used to register.  We will only send password information to the email address listed under the account/address.  Password information cannot be given out over the phone.

Information Usage
The information collected during registration is used to primarily to process and ship your order.  Stussy direct will periodically update customers via email about new product updates and promotions.  If you wish to be removed from this emailing list, then please visit stussydirect.com and remove your email address or email info@stussy.com with “remove email address” written in the subject or body.

Your account information is maintained privately on our secure web servers.  Stussy direct does not sell, share or rent email addresses and does not condone unsolicited email.

Stussy direct will disclose any information we maintain when required to do so by law, for example, in response to a court order or a subpoena.  We also may disclose such information in response to a law enforcement agency's request.

Remember, Stussy direct will not use or transfer the personal information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

Cookies
Small text files stored on your computer's hard drive, cookies are used by Stussy direct to enhance your shopping experience.  Cookies are also used to speed up the browsing experience and web site performance while using the Stussy direct web site.  They are used to personalize your experience while using our web site.  Finally, we also use cookies to remember your information when you come back to our site.  This functionality is activated when the remember me check box is clicked.  To turn this functionality off simply uncheck the remember me check box.

Security
The security of the information regarding your order is very important to us.  We use the 128-bit Secure Socket Layer protocol to protect the security of your online order information.  You can be assured that all sensitive information will be handled with discretion.  SSL technology encrypts your order information to protect it from being decoded by anyone other than Stussy direct.

Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

-The "http" in the web address will be replaced by "https".

-Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.

Only browsers that use the 128-bit Secure Socket Layer protocol are able to order through the Stussy direct website. If your browser does not support SSL, please upgrade your browser.

Questions and Concerns
If you have any question or concerns in regard to our privacy policy please contact Stussy direct at:

Stüssy
Attn: Mail Order
17426 Daimler Street
Irvine, CA 92614
USA


tel 949-474-9255 x119
fax 949-474-8229
info@stussy.com

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